Last Updated: January 20, 2025
Rivvi Jewels ("we," "us," or "our") operates the website rivvijewels.com (the "Site") and related services (collectively, the "Services"). This Privacy Policy governs the collection, use, and disclosure of your personal information when accessing or using the Services. By engaging with the Services, you ("you," "your") consent to the terms herein.
Policy Amendments
We reserve the right to revise this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on the Site with a revised "Last updated" date and comply with applicable laws.
Data Collection & Processing Purposes
1. Sources of Information
We collect personal information from:
· Direct submissions (e.g., account creation, purchases)
· Automated tracking technologies (e.g., cookies, pixels)
· Third-party service providers (e.g., Shopify, payment processors)
2. Categories of Personal Information
· Identifiers: Name, address, email, phone number
· Commercial Data: Order history, payment details, shopping behavior
· Technical Data: IP address, device/browser information, usage patterns
· Communications: Support inquiries, feedback, surveys
3. Legal Bases for Processing
· Contractual necessity (e.g., order fulfillment)
· Legitimate interests (e.g., fraud prevention, service improvement)
· Legal compliance (e.g., tax obligations)
· Consent (e.g., marketing communications)
Data Usage
We process your information to:
1. Fulfill Services: Process payments, manage orders, provide customer support.
2. Marketing: Deliver tailored advertisements and promotions (opt-out available).
3. Security: Detect and prevent fraudulent activities.
4. Analytics: Optimize Site functionality and user experience.
For GDPR compliance, processing is justified under Art. 6(1)(f) (legitimate interests) or Art. 6(1)(a) (consent).
Data Sharing
We disclose personal information to:
· Service Providers: Payment processors, IT vendors, logistics partners.
· Legal Authorities: To comply with subpoenas, court orders, or regulatory requests.
· Business Transfers: During mergers, acquisitions, or bankruptcy proceedings.
In the past 12 months, we shared the following categories:
|
Data Type |
Recipients |
|
Identifiers |
Payment processors, Shopify |
|
Commercial Information |
Marketing partners |
|
Technical Data |
Analytics providers |
User Rights
Depending on jurisdiction, you may exercise:
1. Access/Know: Request details of collected data.
2. Deletion: Remove personal information from our systems.
3. Correction: Amend inaccuracies in your data.
4. Portability: Obtain a copy of your data in transferable format.
5. Opt-Out: Unsubscribe from marketing communications.
Submit requests via rivvijewels@gmail.com. We will verify your identity before processing.
Security & Retention
· Security Measures: Encryption, access controls, and secure protocols.
· Retention Period: Data is retained as necessary for legal, operational, or contractual obligations.
International Transfers
Data may be transferred outside your country of residence. For EEA/UK residents, transfers comply with EU Standard Contractual Clauses or equivalent frameworks.
Third-Party Links
The Site may link to external platforms. We disclaim responsibility for their privacy practices.
Children’s Privacy
The Services are not intended for users under 16. Contact us to request deletion of inadvertently collected minor data.
Contact
For inquiries or rights requests:
Email: rivvijewels@gmail.com
Data Controller: Rivvi Jewels (unless otherwise stated).